FAQs
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Booking with Arch & Bloom Events is easy. Simply complete the enquiry form on our Contact page, call us on 0458 285 613, or send us a message through our Instagram or Facebook pages.
Let us know your event date, location and what you have in mind, and we’ll be in touch to discuss availability, styling options and pricing.
Once you're happy with your quote, a 50% deposit will secure your booking and event date.
Our standard hire period is until the end of your event day.
Overnight hire may also be available where there is no subsequent booking for the hired items and this has been discussed and agreed upon with Arch & Bloom Events in advance.
Delivery, pack-down and collection arrangements will be confirmed with you as part of your booking so you know exactly what to expect
Yes. As Arch & Bloom Events is based in Melton, Victoria 3337, delivery within 10 km of our location is complimentary.
For events further away, a delivery and travel fee applies based on the one-way distance from our Melton location to your event venue.
Our standard travel fees are:
- 0–10 km — Complimentary
- 11–20 km — $30
- 21–30 km — $45
- 31–40 km — $60
- 41–50 km — $80
- 51–60 km — $100
- More than 60 km — Please contact us for a personalised quote
Our travel fees help cover the transportation involved in delivering your items to your venue and returning for collection where required.
Additional charges may apply for tolls, paid parking, difficult venue access, stairs, lifts, long distances between parking and the setup area, late-night collections or other special delivery and collection requirements.
Any applicable delivery or travel charges will always be discussed with you and included in your quote before your booking is confirmed.
Yes — we take care of it all!
For our styled setups and packages, our team will deliver your items and professionally set everything up at your venue so it is ready for your celebration.
Where pack-down and collection are included or arranged, we’ll return after your event to take care of that too.
We want the process to be as easy and stress-free as possible, so you can simply arrive, enjoy your beautifully styled space and concentrate on celebrating.
No. Arch & Bloom Events currently operates as a delivery-only service.
This allows us to ensure our products are transported safely and that your setup is installed and presented to the standard we expect.
We will arrange delivery directly to your event location and take care of setup where required.
We’d love to hear from you.
If there’s something we haven’t answered, get in touch with the Arch & Bloom Events team and we’ll be happy to help.
Call us: 0458 285 613
Email: [email protected]
Or send us a message through our Instagram or Facebook pages.
Let’s create something beautiful ♡
No. We do not currently require a security bond for our standard hire bookings.
We simply ask that all hired items are treated with care while they are at your event and remain in the same condition in which they were supplied.
Our full hire conditions will be provided with your booking documentation.
We understand that accidents can happen. However, customers are responsible for hired items while they are in their care.
Any damage, loss, breakage or other issues involving hired items will be handled in accordance with the Arch & Bloom Events Terms & Conditions supplied with your invoice.
We recommend reading the Terms & Conditions carefully before your event so you understand your responsibilities during the hire period.
If something does happen during your event, please let us know as soon as possible.
Arch & Bloom Events proudly services Melbourne’s Western Suburbs, Melbourne’s North-Western Suburbs and the Bacchus Marsh area.
As we are based in Melton, we're ideally located to service celebrations throughout Melbourne's west and north-west.
Have an event a little further away? Please get in touch. Depending on the location, availability and requirements of your booking, we may still be able to help.
Additional travel charges may apply based on the distance from our Melton location.
A 50% deposit is required at the time of booking to secure your event date and selected hire items.
The remaining 50% balance is due on the day of your event.
Your booking and event date are not considered secured until the required deposit has been received.
Full payment details and any applicable delivery or additional charges will be outlined on your invoice.
Absolutely!
Our packages are designed to give you a beautiful starting point, but we understand that no two celebrations are exactly the same.
Depending on availability, you can customise your setup with different colours, balloon styling, backdrops, florals, signage, plinths, character cut-outs and other pieces from our hire collection.
Speak with one of our experienced team members and we’ll guide you through the available options, help bring your ideas together and create a setup that complements your theme, style and vision.
Your celebration should feel like yours, and we’d love to help bring that vision to life.